Legal
Terms of Service
Effective: April 26, 2026 · Last updated: April 26, 2026
1. Who we are
Hailroad is a software product operated by Digital Architects("we", "us"), a Minnesota-registered business at 711 Hennepin Ave, Suite 507, Minneapolis MN 55403. Contact: hello@hailroad.com.
2. The agreement
By signing up for or using Hailroad ("the Service"), you agree to these Terms. If you sign up on behalf of a company or team ("Customer"), you represent that you have authority to bind that Customer. The Customer is the party responsible for the account and any users granted access.
3. Subscription & billing
- The Service is offered on monthly or annual subscription plans (Solo, Crew, Operation, Enterprise).
- Billing is handled by Stripe. Payment information is collected, stored, and processed by Stripe under their terms; we never store full card numbers.
- Each plan includes a 14-day free trial. Cancellation during the trial incurs no charge.
- Subscriptions auto-renew at the end of each billing period unless canceled. You can cancel at any time from the in-app billing page; cancellation takes effect at the end of the current period.
- We may adjust pricing with 30 days' notice for existing customers. New pricing applies at the start of the next billing cycle following the notice.
4. Acceptable use
You agree not to:
- use the Service for any illegal purpose or in violation of any applicable law;
- resell or relicense Hailroad data or features without our written consent;
- attempt to gain unauthorized access to Hailroad infrastructure or other Customers' data;
- scrape or extract data outside the documented APIs at a rate likely to disrupt the Service;
- use the Service to harass, deceive, or mislead consumers in violation of applicable law (e.g., FTC door-to-door sales rules).
5. Customer data & ownership
You own your Customer Data, including knock lists, leads, roof measurements, brand assets, and any contact information you input. We process Customer Data only to operate the Service on your behalf, as detailed in our Privacy Policy and Data Processing Addendum.
On account termination, you may export your Customer Data via the in-app export tools or by emailing hello@hailroad.com for up to 30 days after cancellation, after which Customer Data is permanently deleted from our systems (with a maximum 90-day retention in encrypted backups before final deletion).
6. Storm data
Storm reports, swath polygons, and corridor data are derived from public NOAA Storm Prediction Center data and approximations we generate. Hailroad is a sales-prospecting tool; it is not an insurance, structural, or weather service. Hailroad data is not a substitute for on-site inspection or insurance-grade measurement (e.g., EagleView, GAF QuickMeasure) when bidding work or filing claims.
7. No warranty
The Service is provided "as is." We don't warrant uninterrupted operation, error-free output, or that storm data will perfectly reflect physical reality. Use of Hailroad data for business decisions is at your own risk.
8. Limitation of liability
To the maximum extent allowed by law, our total liability arising out of or relating to the Service is capped at the fees you paid us in the twelve (12) months preceding the claim. We are not liable for indirect, consequential, or incidental damages.
9. Termination
Either party may terminate the agreement for material breach if not cured within 30 days of written notice. We may suspend or terminate accounts immediately for violations of Section 4 (Acceptable Use) or non-payment after 14 days past due.
10. Changes to these Terms
We may update these Terms. Material changes will be announced 30 days in advance via the email address on file. Continued use of the Service after the effective date constitutes acceptance.
11. Governing law
These Terms are governed by the laws of the State of Minnesota, USA, without regard to conflict-of-laws rules. Disputes are subject to the exclusive jurisdiction of the state and federal courts located in Hennepin County, Minnesota.
12. Contact
Questions: hello@hailroad.com.